Protecting Your Privacy
Who We Are
At Colvil, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
Information We Collect
We may collect personal information that you voluntarily provide when you use our forms or contact us, such as:
- Name
- Email address
- Phone number
- Other contact details
We may also collect non‑personal information automatically, such as:
- Browser type
- IP address
- Device and operating system
- Pages visited and time spent on the site
This helps us improve your experience and understand how our website is used.
How We Use Your Information
We use the information we collect to:
- Provide and improve our services
- Respond to your queries and requests
- Communicate with you about updates and services
- Analyze website usage for performance and security
We do not sell your personal data to third parties.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
- Enhance user experience
- Remember your form information
- Analyze how visitors use the site
Most browsers allow you to refuse cookies; however, doing so may limit some website features.
Data Sharing & Third Parties
We may share your information with trusted third‑party service providers who help us operate the website and provide services. We ensure that such partners are required to protect your information.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example, information you submit via contact or signup forms may be retained for customer support or legal purposes.
Your Privacy Rights
Depending on your location, you may have rights related to your personal data, including:
- Accessing the data we hold about you
- Requesting correction or deletion
- Withdrawing consent
- Opting out of certain uses
To exercise these rights, contact us using the details below.
Security of Your Information
We implement reasonable technical and organizational safeguards to protect your personal information against unauthorized access, alteration, or disclosure.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the “Effective Date” at the top.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, you can contact:
- Email :[email protected]
- Phone :0808 175 3363
- Address: 11 Grosvenor Terrace, Glasgow, G12 0TB